Easy knowledge management
Knowledge management: What is it exactly?
Knowledge management is about the strategic acquisition, development, transfer, storage and use of knowledge within an organization. It's not just about information management, but about effectively leveraging all the data, information, knowledge, and skills a business needs to solve problems and achieve success. The aim is to bundle existing and new knowledge, manage it wisely and make it available as usefully as possible.
Knowledge is one of an organization's most valuable assets. Effectively managing and sharing this knowledge can make the difference between success and stagnation. This is where the Debble Knowledgebase comes in, a powerful tool that helps organizations take their knowledge management to the next level.
What is the Debble Knowledgebase?
Imagine a place where all the knowledge of your organization comes together, neatly organized and easily accessible. That's exactly what the Debble Knowledgebase offers. This integrated platform within the Debble ecosystem is designed to centralize, organize, and keep knowledge at the fingertips of all employees.
Debble Copilot Chatbot – Smart AI for Fast and Secure Answers
Our Debble Copilot Chatbot provides instant access to the right information within your knowledge base – quickly, easily and securely. The chatbot only searches within the Debble Knowledgebase and only shows information to which the user has rights, so that sensitive data remains protected. Thanks to the knowledge base's retention policy, the bot is always up-to-date and prevents employees from using old or outdated information. Available in Microsoft Teams and SharePoint, available 24/7 and directly integrated into your work process. Increase productivity, reduce pressure on support departments and improve knowledge discoverability with the Debble Copilot.
Key Benefits
- Central Storage: No more endless searching. With all knowledge and documentation in one place, information is always at your fingertips.
- User-Friendly Interface: The platform has an intuitive and user-friendly interface. It's super easy to add and find information.
- Integration with Microsoft 365: Work from your familiar environment with seamless integration with Microsoft 365. No hassle, just convenience.
- Collaboration and Sharing: Foster collaboration by sharing knowledge and collaborating on documents and projects. Together you know more!
- Smart Search and Advanced Navigation: With our smart search bar and clear landing page, you can effortlessly navigate through main topics and detailed subcategories. This way you can quickly find the information you need.
- Dynamic Content Management and Updates: Always up-to-date information thanks to our platform that sets validity dates and revision periods. Stay informed with efficient notification systems.
- Tiered Categories for Efficient Information Storage: Our structured set-up with clearly defined categories and subcategories speeds up the search and discovery of information.
- In-depth reporting and analytics: Get insightful reports on content performance, including details about responsible people, categories, and expiration dates. This data analysis is essential for strategic management of your business knowledge.
- Permission-based access: Information is visible based on the rights someone is given. This prevents people from gaining access to information that is not relevant or that should not be visible.
The Cost of Ineffective Knowledge Management
Research shows that employees spend an average of 1.8 hours a day searching for information. This equates to 9.3 hours per week per employee – time that can be spent more efficiently! Ineffective knowledge management leads to higher costs, lost productivity, and missed innovation opportunities. With the Debble Knowledgebase, you can prevent these problems and ensure a streamlined flow of information within your organization.